Mission & Values

Mission Statement
The Northern New Jersey Emergency Medical Services Communications Center (MICCOM) provides Emergency Medical Dispatch Services to the Emergency Medical Community.

MICCOM is responsible for dispatch of Basic and Advanced Life Support, Air Medical Dispatch, Emergency Medical Dispatch Call Screening and Pre Arrival Instructions, Ambulance Mobilization for large scale/high profile incidents, Mass Casualty Support Services, and Hospital Diversion tracking and Dispatch Education.
MICCOM is committed to provide the best services to the Emergency Medical Service Agencies it interfaces with by maintaining the highest standards in the emergency medical service community. MICCOM is committed to provide the agencies it encounters with the highest quality services by maintaining highly qualified staff in order to promote excellence in the emergency medical services field.


Our staff strives to provide the highest quality service through hard work, perseverance and sound decision making.  Accepting personal responsibility for our actions.
Maintaining the highest quality and training standards to ensure that our EMS Professionals are able to provide superior care to the patients in the community.
Demonstrating professional excellence using state of the art equipment, advanced technology and highly trained dedicated staff to sustain superior performance.