CALEA Public Safety Communications Accreditation
On July 28, 2001, MICCOM became the first Emergency Medical Communications Center to be awarded accreditation in the Public Safety Communications Accreditation Program by the Commission on Accreditation for Law Enforcement Agencies. The Public Safety Communications Accreditation Program was developed by the Commission on Accreditation for Law Enforcement Agencies (CALEA) and the Association of Public Safety Communications Officials International (APCO). The Communications Accreditation Program consists of 214 Communications Standards. In order to receive accreditation, an agency must demonstrate compliance with the applicable standards by an onsite assessment team sent by the commission.
MICCOM completed an On Site Assessment in May of 2001 year and appeared before the commission at its summer conference in St. Louis. The Commission conducted a hearing, reviewed the onsite report and posed additional questions about the agency. The Commissioners then voted to award MICCOM a full 3 year accreditation.
MICCOM has received reaccreditation awards in 2004, 2007, 2010 and 2013.
Commission on Accreditation of Ambulance Services
In 2013, Englewood Hospital and Medical Center EMS received CAAS Accreditation. During the On Site Visit for Englewood Hospital and medical Center EMS, MICCOM was required to demonstrate compliance with the applicable CAAS Standards for the Communications Center. The MICCOM Communications Center maintains compliance with the applicable CAAS Standards.